Question 1

What is a Qualified Lead?

Accepted Answer

A qualified lead is when your agent captures contact info (phone, email, or WhatsApp) from a prospect during a conversation. Each lead counts once per month, making your costs predictable.

Question 2

What happens if I exceed my lead limit?

Accepted Answer

If you exceed your included qualified leads, you'll be charged $0.05 for each additional lead. You'll always see your usage in the dashboard so there are no surprises.

Question 3

What happens after the trial?

Accepted Answer

After your 7-day trial, you can choose any plan that fits your needs. If you don't upgrade, your account pauses until you're ready - no automatic charges.

Question 4

Can I upgrade or downgrade anytime?

Accepted Answer

Yes! Upgrade or downgrade whenever you want. Changes apply at your next billing cycle.

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